ORDERING SALES, TERMS, & CONDITIONS

Payment Terms
Payment by valid credit card unless otherwise stated, FOB, Norcross, Georgia. Net 30 days are subject to approval and agreement. Shipping and insurance are prepaid and added to invoice. A charge of 1.5% interest per month late charge will be applied to accounts after net 30. Orders (domestic and international) may be payable by wired funds.

International Orders
Please call 770-963-0323 to place your international order. Because shipping and insurance are prepaid and added to the invoice, we do not accept international orders online. All international orders must be prepaid. Orders under $400 may be paid by credit card (Visa, Mastercard, Discover, or American Express) or wired funds. .Orders over $400 are payable by wired funds only.

Warranty
Sorbent Technologies, Inc. warrants its products to be free from known defects and shall conform to the description and
specifications of such products as specified on the label, and in the catalog, datasheets, or literature at the time of the sale. Specifications are subject to change without notice. Sorbent Technologies, Inc’s warranty is strictly limited to the value of the product sold. This warranty is exclusive, and Sorbent Technologies, Inc. makes no other warranty, express or implied, including without limitation any implied warranties of merchantability and/or fitness for any particular purpose.

Return Policy
Please contact us immediately if an item to be returned. We will issue a R.A.N. (Return Authorization Number) when and where appropriate. Returns are subject to approval and may incur a 25% restocking fee. If a product was shipped in error, no restocking fee will be incurred.

Purchase Orders
Please call us at 770-936-0323 to be approved for an online PO. Once your name and company are approved, you may do future online POs under an online user name that you created upon registration on www.sorbtech.com.

Credit Cards
We accept Mastercard, Visa, Discover, & American Express. Include your credit card number, expiration date, and CV code if ordering by credit card.

Pricing and Discounts
To better serve our customers each order is custom quoted. Quantity and blanket order discounts are available.

Damaged Goods
Please inspect your shipment upon receipt. If external damage, accept only after driver has noted damage on all copies of delivery receipt. If you receive damaged goods or a shortage, contact the carrier immediately to make a claim. Save all packing materials to be inspected by carrier. All claims must be maid within 5 days of receipt of shipment.

Working with Sorbtech
All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.